Dear Mr. Hyatt: Huh?

OK, so I missed the registration deadline to get the Wizard World
convention rate because I couldn't confirm my transportation in time.
So I'm paying more for my room. Now I find that you'd hit me for ADDED
charges, should I use the WiFi that con attendees will get free. It's
nice that I can use my dial-up phone service for e-mail, so I won't be a hostage to whatever rates you're charging for the service. However, I find these arrangements not only personally annoying but also misleading for the Hyatt when evaluations are made of how many guests the convention brought you.
Disappointed,
Maggie Thompson
P.S. The e-mail address on your flyer welcoming con members gives my e-mail of the above comments an immediate bounce-back. Sigh.